USE VALVOLINE AND WE’LL GUARANTEE YOUR ENGINE FOR UP TO 300,000 MILES!

225,000 Mile Engine Guarantee Qualifying Products:

Valvoline MaxLife® Motor Oil or Valvoline MaxLife® NextGen Motor Oil

  • Synthetic blend for higher mileage vehicles
  • Fights the 4 major causes of engine breakdown – leaks, deposits, sludge and friction
  • Seal conditioners prevent oil leaks

Valvoline DuraBlend® Synthetic Blend Motor Oil

  • Delivers added protection for stop-and-go driving and short trips
  • Premium blend of synthetic and conventional oils
  • Advanced additives provide added protection

How it works:

  • Purchase and use the type of Valvoline oil for the guarantee level you select.
  • Change the vehicle’s oil using the appropriate Valvoline motor oil viscosity grade specified for your vehicle, every 3,000 to 4,000 miles. Check the owner’s manual for the right grade of oil (10W-30, etc).
  • When you do change your oil, track your oil changes here with us on-line.
  • Keep purchase or service receipts as proof-of-purchase. If you have the oil changed at Valvoline Instant Oil Change, your on-line account will be automatically updated by Valvoline.
  • Replace the oil filter with each oil change.

Additional Details:

Our mission is to help you make your engine last. We'll put our money where our mouth is. Of course, some limitations apply. See below.

ELIGIBILITY REQUIREMENTS:

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Vehicle must:

  • Be registered before 125,000 miles.
  • Be a privately owned (not leased) passenger car, van or pick-up/light truck.
  • Not have a gross vehicle weight rating (GVWR) over 10,000 pounds (18-wheel commercial trucking vehicles not covered).
  • Be model year 1996 or newer.

Vehicle can not:

  • Be used for competitive or agricultural purposes.
  • Have an engine that has been modified by owner with non-factory original parts.
  • Powered by a diesel engine.

A maximum of 20 vehicles may be registered per household.

REGISTRATION REQUIREMENTS:

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To register:

  • Complete the easy, 3-step on-line registration process on this website.
  • For residents of California only, the failure to complete vehicle registration on-line does not diminish the consumer's right under this limited warranty. However, a California resident who does not complete vehicle registration must still comply with all other eligibility requirements.

PARTICIPATION RULES:

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How it works:

  • Purchase and use the type of Valvoline oil for the guarantee level you select.
  • Change the vehicle's oil using the appropriate Valvoline motor oil viscosity grade specified for your vehicle, every 3,000 to 4,000 miles. Check the owner's manual for the right grade of oil (10W-30, etc).
  • When you do change your oil, track your oil changes here with us on-line.
  • Keep purchase or service receipts as proof-of-purchase. If you have the oil changed at Valvoline Instant Oil Change, your on-line account will be automatically updated by Valvoline.
  • Replace the oil filter with each oil change.

Additional benefits, terms, conditions, and exclusions

Don't worry; we know your life can get hectic at times so we've built in some flexibility to help you maintain your guarantee.

Forgiveness Policy

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Valvoline has a "forgiveness" policy allowing you three "exceptions" to keep your vehicle under guarantee -- even if you have three errors involving the following:

  • Not changing oil within 4,000 miles (but less than 6,000 miles) of previous oil change.
  • Not recording an oil change within 90 days of service.
  • Forgetting to record an oil change.
  • Using the wrong type of oil for the level you chose.

Repairs

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  • All labor and parts costs are covered and paid directly to service provider-- you make no payments.
  • If repair costs exceed the vehicle's value, Valvoline may pay an amount equal to the vehicle's value as set forth by Kelley Blue Book or similar source.
  • Even though the average cost to restore engine operation was less than $2,500 during 2008, Valvoline's total coverage will extend to cover costs up to $5,000 over the life of your participation.

Comprehensive Coverage

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  • The only claims not covered under the Valvoline program are the result of: collision/accident; fire, water or flood damage; overheating; negligent or intentional damage; timing belt or chain failure; improper service or maintenance; defect attributable to the vehicle manufacturer; improper installation of any part; coolant contamination; or the failure to keep the motor oil and engine coolant at levels prescribed by the manufacturer.
  • Engine failure means a) the engine will not run, solely due to lubricated engine part and component failures, and b) all other systems and components (such as cooling and exhaust systems) are working properly.
  • All lubricated engine parts and components (cylinder heads, oil pump, pistons) are covered except for the timing chain. No other components or systems, (such as a turbocharger and supercharger) are covered.

Transferability

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  • Your guarantee is not transferable. If you sell the vehicle, the new owner will not be able to participate.

Coverage by Other Warranties or Extended Service Contracts

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  • Any existing manufacturer warranty will be applied before Valvoline pays for repairs.
  • Any manufacturers' warranty, which can typically cover your engine beyond 3 years/30,000 miles, or extended service contract would be applied first. Valvoline will work with participants to understand if they are covered by other agreements first. If they are not covered by the manufacturer, then Valvoline initiates coverage.
  • However, if a consumer has otherwise complied with the Terms and Conditions, Valvoline will pay the deductible of extended service contracts even if they are already covered under another agreement.

Manufacturer Defects / Engine Recalls

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  • Defects in vehicle manufacture that should be the responsibility of the manufacturer are not covered. This program will exclude engine failure related to recalls - or any recall related issue that needs to be handled by the manufacturer.

Other

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  • This program is only available in the United States of America.

FILING A CLAIM:

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Consumers are eligible to file claims 18 months after registering. However, the guarantee doesn't cover damage occurring in the first 18 months after registration. That's because we need to establish a short history of routine maintenance for the vehicle. Don't worry, we'll help you do that by sending you maintenance reminders and car care tips.

Visit www.engineguarantee.com within 30 days of engine failure for instructions on filing a claim.

Consumers may be required to provide Valvoline with all of the following:

  • Copies of all service and purchase receipts that will verify compliance.
  • A copy of the current Vehicle Registration.
  • Documentation of the engine damage and estimated repair costs.
  • A copy of any extended service contract.

Valvoline may require the vehicle be repaired at a certified repair facility or performed by an ASE Certified Technician.