Register your vehicle before 125,000 miles, purchase qualifying Valvoline motor oil and change your oil every 3,000 to 4,000 miles. Track your oil changes on our website and keep your purchase or service receipts (copies of receipts accepted). If your engine fails while covered by the Limited Engine Guarantee, we'll repair or replace it. See details at Guarantee Details.

Valvoline's full synthetic oils: SynPower Full Synthetic Motor Oils or Valvoline Full Synthetic High Mileage with MaxLife ™ Technology , in the manufacturer-specified viscosity grade.

Valvoline's Synthetic Blend oils: Valvoline's MaxLife, Valvoline NextGen High Mileage Motor Oil, or DuraBlend Motor Oil, in the manufacturer-specified viscosity grade.

Valvoline Premium Conventional Motor Oil or Valvoline NextGen Conventional Motor Oil in the manufacturer-specified viscosity grade.

Valvoline takes pride in making great motor oils. Because of the quality of our products we can stand behind them with the industry's only Limited Engine Guarantee. If you use Valvoline and change your oil regularly, your engine should not break down. But if it does, Valvoline has you covered when you enroll in our Limited Engine Guarantee.

You must enroll online starting at Guarantee Details or at www.engineguarantee.com or at www.valvoline.com. California residents see Terms and Conditions.

Valvoline motor oil is available at local automotive retailers such as Wal-Mart, AutoZone, Advance Auto Parts, NAPA, Pep Boys, CarQuest, O'Reilly Auto Parts, and other retailers.

In addition to Valvoline Instant Oil Change and Valvoline Express Care, there are many other Authorized Valvoline Installers. Click here for our store locator.

Please click here for the official Terms and Conditions.

You must own your vehicle and register it before 125,000 miles. Vehicles that have a diesel engine, are more than 19 years old, have a Gross Vehicle Weight Rating (GVWR) of over 10,000 pounds or have been modified with equipment or parts that are not factory-original are not eligible to participate.

According to the Official Terms and Conditions, you must be at least 16 at the time you enroll your vehicle to participate in this Engine Guarantee.

No, only the owner or lessor of the vehicle can enroll in the Limited Engine Guarantee.

Yes, leased vehicles may be enrolled in the program provided they meet the other eligibility requirements.

Yes, fleet owners may enroll up to 20 vehicles.

Sorry, the guarantee is non-transferable. However, if the vehicle has 125,000 miles or less and meets remaining eligibility requirements, you may register the vehicle in your name.

Good maintenance in the early life of a vehicle helps to protect the engine from significant damage later. Because we wanted to offer a Guarantee with minimal exclusions, we had to ensure that we could verify good vehicle maintenance, which includes regular oil changes with Valvoline motor oils, prior to 125,000 miles.

Diesel engines have different maintenance requirements than gasoline engines. We have not yet developed a Guarantee program for diesel engines.

Vehicles up to 19 years old can participate. That means to enroll your vehicle during 2014 the vehicle must be a 1995 model or newer. To enroll in 2015, the vehicle must be a 1996 model or newer, and so on.

The program will not guarantee a vehicle that has been modified due to the unknown effect modifications could have on the engine's performance.

You may enroll up to 20 vehicles per household. Each vehicle must be enrolled before 125,000 miles in order to qualify.

Sorry, only residents in the 50 United States plus the District of Columbia are eligible.

Sorry, U.S. territories are excluded.

Once you've enrolled, change your oil and filter every 3,000 miles using the type of Valvoline oil required for the protection level you selected. We know you can't always change your oil at exactly 3,000 miles, so we allow a grace period of up to 1,000 miles. Enter your oil changes online within 90 days of when you had your oil changed and keep your receipts (copies accepted). Additional requirements can be found in the Terms and Conditions.

We know you can't always change your oil at exactly 3,000 miles, so we allow a grace period of up to 1,000 miles. If you go longer than 4,000 to 5,999 miles between oil changes, this will count as an exception. If you do not change your oil within 6,000 miles, however, your vehicle no longer qualifies for the Limited Engine Guarantee.

You must record your oil change service within 90 days of when you changed the oil or had the oil changed for you. If you record an oil change more than 90 days after it was done it will be accepted but will count as an exception to your vehicle guarantee. Please note that you only have three exceptions under the program. If you incur a fourth exception your vehicle is no longer covered under the Limited Engine Guarantee.

Yes. You must keep receipts (copies accepted) for all oil purchases, whether you change the oil yourself or you have it done by a service provider. However, if you are a customer of Valvoline Instant Oil Change, the records for your oil change services at VIOC will be automatically uploaded to your Limited Engine Guarantee records. If you expect to see your records posted online and don't, please contact us.

You may upgrade your level of protection anytime prior to 125,000 miles. Simply go to the Vehicle Home Page and select "Change Guarantee". You may choose to lower the level of protection at any time.

No problem! When you enroll, you can enroll at any level, regardless of the oil you used at your most recent oil change. Simply use the oil required for the protection level you selected at future oil changes. The only oil changes that affect your eligibility are the ones done after you enroll your vehicle in the Limited Engine Guarantee.

Small mistakes, or "exceptions," will not void your Limited Engine Guarantee. The program allows for three exceptions. On the fourth exception your vehicle no longer qualifies for the Limited Engine Guarantee. Some examples of small mistakes for which you can receive an exception include going more than 4,000 to 5,999 miles between oil changes; forgetting to record an oil change within 90 days; or using a lower type of motor oil (e.g., using Valvoline Conventional oil when you have enrolled in the synthetic 300,000-mile level of the Limited Engine Guarantee). However, if you go 6,000 miles or more between oil changes, you will void your Limited Engine Guarantee.

Exceptions are small mistakes which include going more than 4,000 to 5,999 miles between oil changes; forgetting to record an oil change within 90 days; or using a lower type of motor oil (e.g., using Valvoline Conventional oil when you have enrolled in the synthetic 300,000-mile level of the Limited Engine Guarantee). You can accumulate three exceptions and still remain in the program. If you get a fourth exception, your vehicle will no longer be eligible for the Limited Engine Guarantee. However, if you go 6,000 miles or more between oil changes, you will void your Limited Engine Guarantee.

Yes! Always use the type of Valvoline oil for the level of the Limited Engine Guarantee in which your vehicle is enrolled. Keep your receipts and enter your oil changes online within 90 days of when you had the oil changed.

You must change the filter when you change the oil. That's because in addition to providing essential engine lubrication, oil also scrubs the inside of the engine clean and traps contaminants such as dirt in the filter, preventing contaminants from re-entering the oil and your engine. Over time, the filter can become full of contaminants and lose its effectiveness. Changing the oil and filter on a regular basis gives the engine a fresh transfusion for longer life and keeps you in compliance for the Limited Engine Guarantee.

If the oil you use is from a lower level of the Limited Engine Guarantee, it will count as an exception. Remember, you are allowed three exceptions, and on the fourth exception your vehicle is no longer covered. It is okay if you use a higher level oil (e.g., if you use SynPower synthetic when you are enrolled in the Conventional level of the Limited Engine Guarantee).

You must use the viscosity grade (5W-30, 10W-30, etc.) recommended by your vehicle manufacturer. Consult your owner's manual for the required viscosity for your vehicle.

Yes. For example, if you enroll in the 225,000 mile Limited Engine Guarantee, and you use a full-synthetic oil, you still qualify for the 225,000 mile guarantee.

To maintain the extra protection offered by the Limited Engine Guarantee, you must change your oil and filter every 3,000 to 4,000 miles, regardless of whether your vehicle is equipped with an oil indicator light.

The Limited Engine Guarantee covers most lubricated engine parts. These parts include pistons and rings, turbo bearings, cylinder linings or bores, oil pump, rods and rod bearings, valve stem and guides, cam shaft and bearings, crankshaft and bearings, valve lifters, rocker arms and pivots, distributor drive gear, and timing chain or gears or sprockets. Valvoline will cover the cost of labor and replacement parts (or replacement engine if necessary) to restore your engine to operation. However, this Limited Engine Guarantee does not cover parts related to electrical, fuel, computer engine management system, cooling system, air intake system, exhaust system, turbocharger or supercharger. Please go to Guarantee Details for complete details.

Typically we will work with you to find a qualified local repair shop to do the work. Valvoline may require that your vehicle be repaired by a certified repair facility and/or an ASE Certified Technician. Please go to Guarantee Details for complete details.

Before we cover your car, we want you to develop a short history of proper engine maintenance. When you register for the Limited Engine Guarantee, we can help you by sending maintenance reminders and car care tips.

While you can get high-quality Valvoline oils at thousands of car care providers nationwide, you can only get enrollment by email; automatic updating of your oil change records online; and a paperwork-free process at Valvoline Instant Oil Change locations – so no need to keep oil change receipts! ! Not sure if you went to a Valvoline Instant Oil Change location, click here to see a Valvoline Instant Oil Change receipt or click here to see a list of Valvoline Instant Oil Change locations.

No. You need to enroll online and accept the Terms and Conditions. California residents are not required to register. See Terms and Conditions.

It's even easier to maintain your Limited Engine Guarantee at Valvoline Instant Oil Change, because there's no need to keep receipts from your oil change at our service centers. In fact, once you enroll, we'll update your Limited Engine Guarantee records for you every time you have your oil changed with us. If at any time you do not see your records posting online as you expect, contact us. And remember, if you have your oil changed at a location other than Valvoline Instant Oil Change, you will need to keep the receipt and record the service online.

You can go to www.vioc.com and use the store locator to find the closest Valvoline Instant Oil Change location.

One of the reasons this might happen is if the Vehicle Identification Number (VIN) was incorrectly entered at enrollment. Go to My Vehicles to verify your VIN, or contact Limited Engine Guarantee customer service.

Valvoline Express Care facilities are located across the country. When you go to Express Care, you know you are getting high quality service and premium Valvoline products that make it easy to maintain your vehicle under the Limited Engine Guarantee.

Click on service locator for the closest Express Care Operator at expresscare.com

Authorized Valvoline Installers (AVI) have been certified to carry the Valvoline products you need to meet the requirements of the Limited Engine Guarantee.

Click on the service locator for the closest Authorized Valvoline Installer.

Yes, as long as the service provider uses the qualified Valvoline oil required for the Limited Engine Guarantee, it qualifies for the program.

A covered engine failure occurs when the engine will not run because of the failure of a lubricated engine part or component. Please see the Terms and Conditions for complete details. If your engine does not run because of problems with systems not protected by motor oil – for example, a malfunction of the electrical, fuel, computer engine management, cooling, air intake or exhaust systems -- then the failure is not an engine failure, and thus not covered by the Limited Engine Guarantee. Unless caused by a failure of the excluded systems above, examples of covered parts include: pistons and rings, turbo bearings, cylinder linings or bores, oil pump, rods and rod bearings, valve stem and guides, cam shaft and bearings, crankshaft and bearings, valve lifters, rocker arms and pivots, distributor drive gear, and timing chain or gears or sprockets. Examples of parts not covered include: parts related to electrical, fuel, computer engine management system, cooling system, air intake system, exhaust system, turbocharger or supercharger.

Before we cover your car, we want you to develop a short history of proper engine maintenance. When you register for the Limited Engine Guarantee, we can help you by sending maintenance reminders and car care tips.

If your engine fails, you may contact Valvoline Engine Guarantee Customer Service in one of two ways: Call 1-877-274-6703 or on your Vehicle Home Page, simply click "Submit an Engine Guarantee Claim".

No. Unlike other so-called guarantees, we believe so strongly in the quality of our products that we will cover engine failures even if they are not caused by our product.

The average cost of repairing an engine failure is less than $3,000. Some vehicles cost more and others cost less. We've chosen the $5,000 limit because it will more than cover most repairs.

Basically any engine failure that did not happen during your normal everyday use of the vehicle. Most of this is pretty obvious, but our lawyers told us we had to give you a detailed list. Engine failures that are caused by the following circumstances are not covered: collision or other accident; theft; vandalism; riot; explosion; earthquake; lightning; freezing; overheating; internal or external fire; water or flood damage (including prior flood damage); negligent, reckless, knowing or intentional damage; timing belt failure; improper service or maintenance; defect attributable to the vehicle manufacturer; improper installation of any part; coolant or external contamination; or the failure to keep the motor oil and engine coolant at levels prescribed by the manufacturer.

A password is required to protect your privacy and your information.

We are unable to mail certain packages to P.O. boxes, so a street address is required for registration.

Your user name is the email address you used when you registered for the Limited Engine Guarantee. If you forgot the email address you used during registration, go to the 'Contact Us' link and request it be sent to you.

Go to the ‘My Info’ link located at the top navigation on your Limited Engine Guarantee homepage. You will also need to re-enter your password whenever you make changes to your personal information.

Once you enter a service, you have 30 days to update or change the information. If you need to update or change your information beyond 30 days – OR you had your oil changed at Valvoline Instant Oil Change and the service was updated automatically -- you must contact Limited Engine Guarantee customer service to make any changes to your service history.

When you purchase packages of Valvoline motor oil at a store you are required to enter the 10-digit UPC to verify the type of oil you used is the correct motor oil for your vehicle's guarantee. The UPC is a 10-digit number found on the back label of a quart of motor oil.

You can use the drop down selection to choose the type of Valvoline oil used when changing your vehicle's oil.

You can use the drop down selection to choose the type of Valvoline oil used instead of entering a UPC.

The VIN is an alphanumeric code assigned by the manufacturer that is a unique identifier for each vehicle. This is commonly found on your car insurance card, your vehicle's registration paper, and imprinted below your front windshield.

It is a unique identifier for your vehicle that will help us speed up the claims process in the unlikely event you need to file a claim. It is critical that the VIN is entered correctly so we can match your maintenance records to the enrolled vehicle.

This information can be found in your owners’ manual.

Go to your vehicle page and click on the link “Cancel My Guarantee”. Then, select either the option to just cancel the Guarantee for that vehicle or the option that you no longer own that vehicle, depending on your situation.

The Official Terms and Conditions are found on the Guarantee Details page.

Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.

If you don't remember your password, Click Here and follow the directions so that we can send you instructions on how to reset your password.

After you login, click on My Info to change your account information.

You can still login, but you must use the email address that you registered with originally. Once you are logged in, you should access My Info to update your email address.

The site will perform best with Internet Explorer 6 & above, Firefox and Safari (for Mac users).

For full details and/or questions about your personal information, please view our Privacy Policy.

Log in, go to the My Info page and uncheck the communications you prefer not to receive. Please note that you cannot opt out of receiving e-mail notifications confirming actions on site such as forgot password and Oil Change service entries.

Browser cookies are small text files that are sent to your computer to store information. Valvoline Engine Guarantee uses cookies to keep track of information such as account registration and other pertinent details.

Yes. If your browser is not set to accept cookies, you will not be able to participate in this program.

If you are not familiar with how to enable cookies on your browser, check with the manufacturer of your particular browser or click on "Help" in the menu bar of your browser and search under "Cookies."

Most consumers (more than 80% of drivers, according to a State of California study) drive under what is considered severe driving conditions (stop and go, short trips, towing, or very hot or very cold temperatures). Auto manufacturers' oil change interval recommendations are dramatically shorter for severe driving conditions, with the majority recommending 3,750 miles or less and with 3,000 miles being the most common recommendation. Both oil and oil filters have less of a useful life under severe conditions due to increased dirt and other contaminants. So, changing the oil and filter every 3,000 miles is the best way to ensure engine health.

Yes! Valvoline motor oils meet or exceed vehicle manufacturer specifications.

Conventional, synthetic blend, synthetic and high mileage oils are compatible and switching from conventional to synthetic or vice versa will not harm your engine, unless your vehicle manufacturer requires a full synthetic oil. In that case, you must use a synthetic oil; use of a non-synthetic oil will void the guarantee.

MaxLife Synthetic Blend is formulated with a mix of synthetic and conventional base oils along with unique high performance additives to improve performance versus conventional motor oils. MaxLife synthetic motor oil is a full synthetic oil with even higher performance components than MaxLife Synthetic Blend to offer the highest level of protection available for high mileage engines.

No, by state law you are not required to register online. But online registration makes it easy to maintain your records. Plus, with online registration, you'll receive oil change reminders via email to help you maintain your Guarantee.

You must follow the terms and conditions of the Limited Engine Guarantee. For example, you must change oil regularly and keep all maintenance related receipts. See the full terms and conditions on the Guarantee Details page for a comprehensive discussion of all requirements.

If you do not complete on line registration for the program while you live in California, you will not be required to register once you leave. However, you will have to provide proof of residency in California at the time you began participating in the program along with all other proof required to make a claim.

Just text VSTOP to the Shortcode from the content source. To stop a service...

• First, look for a phone number on your phone bill or on one of the messages that you don't want. Most often, this is a 5-digit number.
• From your phone, create a new text message with only the word VSTOP.
• Enter the phone number from the unwanted message.
• Send the message.

Within 24 hours, the sender must stop sending messages to you at that number. To stop all services coming from a company on one Shortcode, text STOP ALL.

When you participate (in subscriptions, ringtone orders, voting or other messages), you are sending a message to a computer, not a real person. It is important to send the message exactly as instructed. Any comments or questions you send will not be read and may result in an unrecognized message. If you are having trouble with a service, send just the word VHELP to the short number 58720 of the service. This will give you information about where to get help.

All commercial mobile services use numbers called Shortcodes (or short numbers) for addressing. In the U.S., these are usually 5 digits. They serve as the address for the service you are entering, subscribing to, or buying from. These automated services are programmed to look for specific messages, called prefixes, to determine which service on that number you want. It is important to get both the short number and the message exactly correct

This occurs when the mobile service does not recognize the message you sent at the phone number entered. This could be due to any of the following reasons:

• Wrong message: To use a Premium SMS service, you must send the correct code or prefix to it. You must also send ONLY what is asked for. For example, if a message says to text VOTE A, the service recognizes only VOTE A, not VOTEA, or VOTE MY DOG SPOT, or VOTE A New York.
• Most services are looking for a code word or prefix (like VOTE or WIN) and an answer (like A, B, or C, or a name). Make sure you put a space between the code word and the answer.
• Wrong phone number: If you send the right message to the wrong Shortcode (service phone number), the receiver will not recognize the message. Make sure you send to the correct short number.
• You replied to a message on a Motorola phone: Some Motorola phones (and a few others) add (Re:) to replies and (For:) to forwarded messages. This becomes part of the message and confuses the computer reading it. Check your reply message. If it contains either of those things, use the message editor to delete them and send the message again.
• The service is no longer operating. But check the items above and try sending the message again.